I’ve had a couple of people enquire as to what’s happening with LUNA and network access, specifically “will it all change”. The answer is “no, it won’t all change”. To cheer some people up, here’s a shot of what the new login page looks like:
You will notice it looks different, but this is just a cosmetic change. It’s the same username, it’s the same password. We’ve just revamped the code which underpins how it looks and feels to make it easier for you to use. You might also notice the presence of a new button labelled “connect a games console”, which does exactly what you might expect. It lets you register a games console to use on the network. Finally, you might notice the addition of an orange blob next to the games console button. This is the new traffic light – it goes red if there’s something actively stopping you getting online, amber if all you need to do is log in (or something similar) without there being a known problem, and green if you’re online and everything is working perfectly.
You’ll be able to give the whole thing a proper whirl next week when we present the demo to various people and start letting you have a play before it actually goes live. The big switchover for the real system is currently scheduled for over the Christmas holidays sometime (as soon as we have a date and time, you’ll know), and we’re going to try time it to cause as little disruption as possible. Most people shouldn’t even notice something’s happened, but there may be a few minutes when you can’t log in followed by a few minutes of things possibly not working entirely right whilst we finish tightening the screws on the new system.
Whilst running around the Internet dredging up case studies for how companies have used Get Satisfaction, I stumbled upon this presentation by one of the founders on how businesses need to change and adapt to the post-Web-2.0 world. It makes some excellent points about how you need to get used to losing control to some extent, a fact which I’m eager to see the University embrace.
I may have to highlight some of these points when I start drawing up reports. In the meantime, feel free to let me know your opinions on how the University is doing with regards to the whole Web 2.0 revolution. Feedback is always useful.